London, UK

Privacy Policy

Last updated 5/2/2023

Our contact details:

Name: Dr Benjamin Wright
E-mail: hello@drbenwright.co.uk

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details).
  • Website statistics including page counts, scroll depth, so that we can improve the website and its functions.
  • For patients under care, your clinical records are kept on BacPac provided by Mayden.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To organise therapy sessions and consultations.
  • Respond to enquiries about teaching or training.

We use the information that you have given to us to [list how you use the personal information].

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You can remove your consent at any time. You can do this by contacting hello@drbenwright.co.uk
  • We have a contractual obligation.
  • We have a medical obligation.
  • We have a legal obligation.
  • We have a vital interest.

How we store your personal information

Your information is securely stored.

We keep personal details for 2 years. We will then dispose of your information by deleting all copies of your data.

We keep medical records for 20 years, or 10 years after death, whichever is longer. We will then dispose of your information by deleting all copies of your information. In line with English regulations on the storage of medical records. For patients under care, your clinical records are kept on BacPac provided by Mayden. By law you cannot request deletion of medical records. You can request a copy of your electronic records at any time by emailing hello@drbenwright.co.uk.

Your data protection rights

Under data protection law, you have rights including (personal information only):

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@drbenwright.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@drbenwright.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

© 2023 Dr Ben Wright